Effective Date: 04th November 2022.
Introduction
As we update, improve and expand CricQ - Cricket Quiz, this policy may change, so please refer to it periodically. By accessing the CricQ - Cricket Quiz app, you give us your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer. CricQ - Cricket Quiz (Our mobile application, currently on Android – Google Play), is owned and operated by CoolBoots Media Pvt Ltd (hereinafter referred as “CricQ - Cricket Quiz”, “We”, “Our”, “Us”, “Company”, “App”). CricQ - Cricket Quiz offers its end users interesting daily quiz (the number of quizzes that we run daily may vary), all the users who answer all the questions correctly of the quiz are announced as winners.This Privacy Policy applies to information collected through the services, as well as other information provided to us online or offline by End Users, Advertisers and other customers or users of our mobile application; however, it does not apply to information collected from our employees, contractors or vendors.
Please note that usage of this app is limited to users within India only.
You must not use our app/ services outside India
Do not access or use our Services (CricQ - Cricket Quiz android app & cricq.in website pages) by any means or technology which conceals your actual geo-location or is unable to provide accurate details of the location (for example, use a virtual. Private network (VPN) to access CricQ - Cricket Quiz Services).
As part of our efforts to provide you better access and control over the information which we collect and process about you, we require you to download and use the latest version of the CricQ - Cricket Quiz App.
If you continue to use an older version of the App, we would not be responsible or liable for collection, storage and processing of your information. You are required to update to the most current version of the App.
Information we collect:
To play quizzes on CricQ - Cricket Quiz, registration or login is not mandatory, so you can also play any of the quizzes listed on the app as a guest user. But if you login & start playing the quizzes then you can become a part of the leaderboard & you will win CricQ - Cricket Quiz coins, which you can use on the quizzes which are coin entry based.
To avail services on CricQ - Cricket Quiz, you may require to provide following information for the registration/ login process.
(a) Name:For personalized communication
(b) Mobile Number: We verify and validate the mobile number provided by you.
Other uses:
(i) Mobile number is also used in assisting you in case of any account related queries raised by you.
(ii) Mobile number is also used to communicate account related activities and custom offers occasionally.
(c) Email address: Your email address is used to communicate service alerts (your activity on CricQ - Cricket Quiz & Service related communication).
Other uses :
(i) We verify your email address through 3rd party services to detect fraud/ unauthorized usage of CricQ - Cricket Quiz.
(ii) We send commercial or marketing messages which we deem to be relevant to you, with an option to unsubscribe in each email. We shall not send you any email communication if you choose to unsubscribe from these messages.
(d) Information Collected from Third-parties when registering and Playing the Games
If you play any of the games or use any of the Services on connected third-party applications or connect the Services to any third-party applications, Google and/or from Social Networking Sites (“SNS”) such as Facebook, we may receive certain information about you from the provider of the third-party application. The information received depends on the third-party application, your privacy settings.
When you connect with the Services through an SNS, the information that CricQ - Cricket Quiz may collects include your first and last name, the login e-mail you provided to that third-party application when you registered with the SNS.
You can manage the information CricQ - Cricket Quiz receives about you from a third-party application, like Facebook or Google, on which you play our games and you will need to follow the instructions for the third-party application for changing your privacy settings. If you access our Services from a third-party application or connect our Services to a third-party application, you should also read that third-party application’s terms of service and privacy policy.
All required information is service dependent and the Company may use the above said user Information to maintain, protect, and improve the CricQ - Cricket Quiz and for developing new services.
Information we capture/ track /obtain: (This information is only captured from your device after you grant permission to CricQ - Cricket Quiz app)
We capture/ track information from your use of services. This information may be obtained from third parties in some cases. This information is used to provide best & customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or un-authorized use of our services and other purposes. All this information is captured after your explicit confirmation and permissions wherever required. Information tracked has been mentioned below to give details of the same.
1. Device and account information
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number and account information on phone). How we use this information: We primarily use this information to detect fraud & unauthorized usage of CricQ - Cricket Quiz services. Your device level information is also used in tracking your activity within CricQ - Cricket Quiz app.
2. Log information
When you use our services or view content provided by CricQ - Cricket Quiz, we automatically collect and store certain information in server logs. This includes:
a. details of how you used our service
b. device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.
c. cookies that may uniquely identify your browser or your CricQ - Cricket Quiz Account.
How we use this information
During registration/ signup on CricQ - Cricket Quiz, we verify your mobile number with the help of Google's SMS Retriever API & no extra app permissions are required to use this service.
We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on CricQ - Cricket Quiz.
We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on CricQ - Cricket Quiz.
3. Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent to CricQ - Cricket Quiz when you install or uninstall that service. How we use this information
Operating system type & version helps us in providing best experience of CricQ - Cricket Quiz for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling of other services helps us in keeping track of offers that are common between these and CricQ - Cricket Quiz and thus giving you best experience and performance within the app.
4. Local storage
We may collect and store information locally on your device using mechanisms such as application data, caches.
How we use this information
This information is used to:
(a) maintain your login session on CricQ - Cricket Quiz
(b) this information may also be used from time-to- time to sync with CricQ - Cricket Quiz servers and update services that we provide to you within the app on your next usage.
5. Cookies and similar technologies
We and our partners use various technologies to collect and store information when you visit a CricQ - Cricket Quiz service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or CricQ - Cricket Quiz features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic. services or CricQ - Cricket Quiz features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic.
How we use this information:
We use information collected from cookies and other technologies like pixel tags, Postbacks etc. to improve your user experience and the overall quality of our services. We use multiple tools & 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to give you best experience within CricQ - Cricket Quiz.
Information we share:
We do not share your personal information with companies, organizations and individuals outside of CricQ - Cricket Quiz & its partner companies unless one of the following circumstances applies:
(a) With your consent
We will share device level information with companies, organizations or individuals outside of CricQ - Cricket Quiz when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside CricQ - Cricket Quiz.
(b) For external processing:
We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.
(c) For legal reasons
We will share personal information with companies, organizations or individuals outside of CricQ - Cricket Quiz & its partner companies due to various legal reasons.
Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages. We will only share your personal information with other companies or individuals outside of CricQ - Cricket Quiz & its partner companies in the following circumstances:
(a) As necessary to process your transactions and to maintain your account.
(b) To facilitate our service/ provide service on our behalf
c) To assist us in analyzing how you used our service
WHY DO WE COLLECT INFORMATION?
1. We collect, store, use and process Personal Information for a variety of business purposes, including:
- to operate, improve and optimize our games and other services to create game accounts and allow users to play our games;
- to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience;
- to provide access to certain areas, functionalities and features of our Services;
- to notify you about in-game updates, new products or promotional offers;
- to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages;
- to enable players to communicate with each other in games;
- to respond to your comments and inquiries and provide customer support services;
- to prevent potentially prohibited or illegal activities and protect our players;
- to measure interest in our Services;
- to ensure internal quality control; and
- to verify Individual identity.
2. Inform you about our games, products and Services
CricQ - Cricket Quiz may use Personal Information to provide you with materials about offers, products and Services that may be of interest, including new games, content or Services. CricQ - Cricket Quiz may provide you with these materials by in-game offers, push notification, online or offline marketing or email, as permitted by applicable law, including:
To deliver advertising and marketing and promotional information to you; to tailor content, advertisements and offers; to notify you about products and services or upcoming special offers/events that may be interest of you; and to notify you about rewards, surveys, contests or other promotional activities or events sponsored or managed by us or our business partners. 3. Send Push Notifications
CricQ - Cricket Quiz may occasionally use push notifications to send you game updates, information on winning contests and other Services-related notifications that may be important to you. You may at any time opt out from receiving these types of communications by turning them off at the device level through your settings.
Permissions that we require
CricQ - Cricket Quiz app for Android requires following permissions to perform normally on your device
1.Identity - Get details about different device identifiers for your device
2.Contacts - Find & read email accounts currently associated on your phoneFor the purpose of email sign up. You may also use our contact sync feature to invite your contacts to try CricQ - Cricket Quiz.
3.Phone Status - Keep app performance optimized for various statuses of your phone, such as locked / unlocked status etc.
4.Photos/Media/Files & Storage Access - We only read and access various files stored by CricQ - Cricket Quiz app on your device to keep the performance optimized.
5.Wi-Fi connection information - We read the status of Wi-Fi connection on your device to notify you about the same and also intimate you to use CricQ - Cricket Quiz at that time so as to save on your data costs
6.Other Permissions such as: Receive data from Internet, full network access, prevent device from sleeping, reorder running apps, view network connections, read Google service configuration, control vibration, run at start-up, modify system settings -- - We use these services to give our users best possible experience on CricQ - Cricket Quiz and improve our services from time to time.
Deletion Request Rights
You have the right to request that CricQ - Cricket Quiz delete any or all of the personal information that CricQ - Cricket Quiz collected from you and retained, subject to certain exceptions. Upon CricQ - Cricket Quiz’s receipt and confirmation of a verifiable consumer request from you, CricQ - Cricket Quiz will, unless an exception applies, delete (and direct any of our service providers having such information to delete) your personal information from CricQ - Cricket Quiz’s records. Under certain conditions, CricQ - Cricket Quiz may deny your deletion request for deletion if retaining the information is necessary for CricQ - Cricket Quiz or our service provider(s) to:
-Protect the website and detect security incidents, including preventing fraudulent, deceptive, malicious, or illegal activity, or to enforce the law against those responsible for such actions.
- Comply with the applicable laws;
- Adhere to any legal obligation;
- Provide a service you have requested, complete a purpose for which CricQ - Cricket Quiz has collected the personal information, to perform any contract with your, or to take any other steps reasonably anticipated within the context of CricQ - Cricket Quiz’s ongoing business relationship with you;
- Participate in peer-reviewed or public historical, scientific, or statistical research in the public interest that adheres to all other applicable privacy laws and ethical constraints, when the information’s deletion may likely seriously impair or render impossible the research’s achievement, if you previously provided informed consent;
- Troubleshoot or debug products, including to identify and repair errors and intended functionality impairments;
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
- Make other lawful and internal uses of that information that are compatible with the context in which you provided it.
Exercising Deletion Rights
To exercise your deletion rights described above, please submit a verifiable consumer request to CricQ - Cricket Quiz by sending an email to CricQ - Cricket Quiz at support@cricq.in. Only you, or a person registered with the appropriate authority authorized by you to act on your behalf, may make a verifiable consumer request related to your personal information.
Response Timing and Format
CricQ - Cricket Quiz makes efforts to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), CricQ - Cricket Quiz will inform you of the reason and extension period in writing. If you have an account with the Website, CricQ - Cricket Quiz will deliver its written response to that account. If you do not have an account with us, or a response is not capable of being sent thereto, CricQ - Cricket Quiz will deliver our written response by mail or electronically, at your option. Any disclosures CricQ - Cricket Quiz provides will only cover the 12-month period preceding the verifiable consumer request’s receipt. If applicable, the response CricQ - Cricket Quiz provides will also explain the reasons CricQ - Cricket Quiz cannot comply with a request.
Please note that usage of CricQ - Cricket Quiz is limited to users within India only. Any user from India can download & install the CricQ - Cricket Quiz & can play any of the quizzes that are live on the app. But Only users with valid & active Indian mobile number or with valid Google or Facebook accounts can register on the app. Registration on CricQ - Cricket Quiz requires you to have an Indian mobile number (starting with +91), and you can not register with a mobile number that does not belong to India. You should not use our services outside India.
Grievance Contact Information
In the event you have any grievance relating to the processing of information provided by you, you may contact us at support@cricq.in or write to us at the following address:
Team CricQ - Cricket Quiz
C/o CoolBoots Media Private Limited
402 C, Centrum Plaza, Sector 53, Golf Course Road, Opposite Suncity, Gurgaon – 122002 (HR)
Call - 01244663531